When can I pick up my online purchase?
You can pick up your purchase as soon as you receive a confirmation e-mail. Orders are usually ready within 30 minutes to 3 hours of purchase. We'll hold your purchase for 48 hours free of charge, but if you need a little more time, we also offer a secure storage service for $20 a day.
Do you accept donations?
Thank you for your generosity and for thinking of EcoDepot. If you have furniture or other items you'd like to donate, you can always email us a photo or photos at email@example.com, and we'll take a look. Please note that we can't accept all items, but we'll be happy to look at them.If your donations are accepted, we'll work with you to set up a drop-off time. We can accept donations 7 days a week during our store hours.
Can I return my product?
Although we do not offer returns, we always strive to make sure our customers love our products. If you have a problem or need to return an order, we'll do our best to help. Simply e-mail us directly and we'll find a solution.
Do you have any other questions?
If we still haven't answered your question, you can contact us below and we'll get back to you as soon as possible.